Privacy Policy

Effective Date: 05/07/2026

Last Updated: 05/07/2026

BLOCKIQx (“BLOCKIQx,” “we,” “our,” or “us”) is committed to protecting the privacy, dignity, and safety of our users. This Privacy Policy explains how we collect, use, share, store, and protect information when you use our mobile application, website, platform, and related services collectively referred to as the “Services.”

By using BLOCKIQx, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect different types of information depending on how you use our Services.

Personal Information

We may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Location data, if enabled
  • Emergency contact information
  • Account login or profile details

Sensitive and Safety-Related Information

Because BLOCKIQx provides safety, outreach, intervention, and resource-related features, we may collect information related to:

  • Crisis alerts and safety signals
  • Behavioral indicators
  • Messages and communications submitted through the platform
  • Requests for resources such as housing, education, mental health support, community programs, or intervention services
  • Information shared with partner organizations for support or service delivery

Automatically Collected Information

When you use our Services, we may automatically collect:

  • Device type
  • Operating system
  • IP address
  • App usage data
  • Log data
  • Diagnostic and performance information

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve BLOCKIQx Services
  • Connect users with community organizations, outreach teams, schools, nonprofits, intervention programs, or support resources
  • Deliver safety-related tools, alerts, and communication features
  • Respond to user requests and provide support
  • Improve user experience and platform functionality
  • Monitor, prevent, and address fraud, misuse, abuse, or harmful activity
  • Maintain platform security
  • Comply with applicable laws, regulations, or legal obligations

3. How We Share Information

We do not sell your personal data to advertisers.

We may share information in the following situations:

Partner Organizations

We may share relevant information with authorized partner organizations, including schools, nonprofits, intervention programs, outreach teams, or community service providers, when necessary to deliver support, resources, or services.

Emergency Situations

If an emergency or safety feature is activated, we may share relevant information, including location data if enabled, with emergency contacts, emergency services, or designated support organizations.

Service Providers

We may work with trusted third-party service providers who help us operate our platform, including hosting, analytics, communication, security, and technical support providers.

Legal Compliance and Safety

We may disclose information when required by law, court order, government request, or when we believe disclosure is necessary to protect the safety, rights, property, or security of BLOCKIQx, our users, or others.


4. Data Ownership

Users retain ownership of their personal information. By using BLOCKIQx, you grant us a limited permission to use your information only as necessary to provide, operate, protect, and improve our Services.


5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect user information. However, no digital platform, mobile application, or electronic storage system can be guaranteed to be completely secure.

Users should also take steps to protect their account information and avoid sharing sensitive login details with others.


6. Data Retention

We retain information only for as long as necessary to:

  • Provide Services
  • Maintain user accounts
  • Support safety and resource-related features
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Improve platform functionality

When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or legitimate operational needs.


7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of certain uses of your information
  • Withdraw certain permissions, such as location access
  • Request information about how your data is used or shared

To make a privacy request, contact us at:

Email: [Insert Email]


8. Minors and Youth Protection

BLOCKIQx may serve youth populations and communities requiring additional care and protection. Where required by law, we may request parental or guardian consent before collecting or using information from minors.

We are committed to using enhanced safeguards when handling information related to minors, youth safety, intervention support, and community-based services.


9. Illinois Privacy Compliance

If applicable, BLOCKIQx complies with relevant Illinois privacy and data protection laws.

If biometric data is introduced in the future, BLOCKIQx will follow applicable requirements under the Illinois Biometric Information Privacy Act, commonly known as BIPA, including notice, consent, retention, and data protection obligations where legally required.


10. Location Information

Some BLOCKIQx features may require or benefit from location access, especially safety-related or emergency support features. Location access may be controlled through your device settings.

If you disable location access, some features may not function properly.


11. Emergency Disclaimer

BLOCKIQx is not a replacement for 911, emergency responders, law enforcement, medical professionals, crisis hotlines, or emergency services.

While BLOCKIQx may provide safety-related tools, alerts, communication features, and resource connections, we do not guarantee response times, outcomes, availability of emergency services, or successful intervention.

If you or someone else is in immediate danger, call 911 or your local emergency number immediately.


12. Third-Party Links and Services

Our Services may connect users to third-party organizations, websites, resources, or service providers. We are not responsible for the privacy practices, content, actions, or policies of third parties.

Users should review the privacy policies of any third-party services they access.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we may update the “Last Updated” date above.

Continued use of BLOCKIQx after updates means you accept the revised Privacy Policy.


14. Contact Us

For questions about this Privacy Policy or how your information is handled, contact us at:

BLOCKIQx
Email: info@westsideintervention.org
Phone: 1-773-614-3223